Frequently Asked Plumbing & HVAC Questions

As the leading plumbers and HVAC contractor in Montville and cities nearby, we commit to deliver exceptional service and expertise to our valued customers. We compiled the most frequently asked questions we get from our clients regarding our services and products, and turned it into a resource page. Our goal is to empower you with the information needed to make informed decisions about your plumbing and HVAC systems. 

Whether you have questions about plumbing repairs, water heater installations, air conditioning maintenance, or any other related topics, this section has you covered. We hope you find the answers to your plumbing and HVAC questions here, and if you require further assistance or would like to schedule a service, feel free to contact our friendly team of experts.

Several bathroom finishes are currently trending, reflecting popular design aesthetics and styles. Here are a few:

  • Matte Black: Matte black finishes continue to be popular, providing a sleek, modern look. Black faucets, showerheads, towel bars, and other bathroom fixtures create a striking contrast against light-colored walls or tiles.
  • Brushed Brass/Gold: Warm-toned finishes like brushed brass or gold add a touch of luxury and sophistication to bathroom spaces. These finishes are often used for faucets, shower fixtures, and cabinet hardware.
  • Subway Tiles: Subway tiles remain a timeless choice for bathroom walls and shower surrounds. They offer a clean, classic look that suits various design styles and can be arranged in various patterns.
  • Natural Stone: The use of natural stone, such as marble or travertine, adds elegance and a sense of luxury to bathrooms. Stone can be incorporated in various elements, including countertops, shower walls, and flooring.
  • Minimalist and Monochromatic: Simplistic, minimalist designs with monochromatic color schemes are gaining popularity. These designs often feature neutral colors, clean lines, and a clutter-free aesthetic.

It’s important to note that while these finishes are currently trending, personal preferences and the overall style of your home should guide your choices. Consider timeless design elements that align with your taste and create a bathroom space that reflects your unique style.

A boiler is a heating device used to generate hot water or steam for various purposes. It plays a vital role in providing warmth and comfort in residential, commercial, and industrial settings. Here are some common uses of boilers:

  • Space Heating: Boilers are commonly used for central heating systems, where hot water or steam is circulated through pipes and radiators to warm up indoor spaces. They provide efficient and consistent heating in homes, office buildings, schools, hospitals, and other establishments.
  • Domestic Hot Water: Boilers can also be used to heat water for bathing, washing dishes, and other domestic purposes. They supply hot water on-demand or store it in a tank for later use.
  • Industrial Processes: Boilers are essential in various industrial applications, such as power generation, chemical processing, food and beverage production, and manufacturing. They provide steam for heating, sterilization, power generation, and other industrial processes.
  • Hydronic Systems: Boilers are the heart of hydronic heating systems, which use hot water to distribute heat. These systems are commonly found in radiant floor heating, snow melting, and baseboard heating applications.

Boilers are available in different types, including gas-fired, oil-fired, electric, and biomass boilers, each suited for specific needs and fuel sources. Consulting with a professional heating contractor or engineer can help determine the most suitable boiler system for your specific requirements.

Commercial plumbing plays a crucial role in maintaining the functionality, safety, and efficiency of commercial buildings and establishments. Here are key reasons why commercial plumbing is important:

  • Water Supply and Distribution: Commercial plumbing systems ensure a reliable and clean water supply for various purposes, such as drinking, sanitation, and fire protection. Proper water distribution is essential for the smooth operation of businesses, offices, schools, hospitals, and other commercial settings.
  • Wastewater Management: Effective wastewater management is vital to maintain cleanliness and prevent environmental contamination. Commercial plumbing systems handle the proper disposal of wastewater, ensuring compliance with health and sanitation regulations.
  • Plumbing Fixtures and Appliances: Commercial plumbing installations, including sinks, toilets, urinals, faucets, and showers, are essential for the comfort and convenience of employees, customers, and visitors. Properly functioning fixtures contribute to a positive experience and promote hygiene.
  • Safety and Health: Well-maintained commercial plumbing systems prevent water leaks, pipe bursts, and plumbing emergencies that can lead to property damage, business disruption, and potential health hazards.
  • Compliance with Codes and Regulations: Commercial plumbing must meet specific building codes and regulations to ensure safety, accessibility, and environmental standards. Compliance with these requirements is necessary to avoid penalties and legal issues.

Given the complexity and scale of commercial plumbing systems, it is crucial to work with experienced commercial plumbers who have the expertise and knowledge to design, install, repair, and maintain these systems effectively. Regular inspections and maintenance help prevent costly disruptions and ensure the longevity and reliability of commercial plumbing infrastructure.

Several factors contribute to drain clogs, and understanding the common causes can help prevent them. Here are the most frequent culprits behind drain clogs:

  • Accumulation of Hair: Hair is one of the primary causes of bathroom drain clogs. Over time, hair can bind with soap residue and form blockages in shower drains and bathroom sinks.
  • Food Waste: Kitchen sinks often experience clogs due to the improper disposal of food scraps. Fats, oils, and grease can solidify and create blockages when poured down the drain.
  • Soap Scum and Mineral Buildup: Soap scum and mineral deposits can accumulate inside drains, particularly in bathroom sinks and showers. Over time, these substances can restrict water flow and cause clogs.
  • Foreign Objects: Accidental or intentional flushing of foreign objects, such as wipes, cotton balls, dental floss, or small toys, can obstruct drains and cause blockages.
  • Tree Root Intrusion: In outdoor drainage systems, tree roots seeking moisture and nutrients can infiltrate and block sewer lines, leading to severe clogs.

To prevent drain clogs, it’s important to use drain strainers to catch hair and food particles, avoid pouring grease down the drain, and dispose of waste properly. Regular drain cleaning and maintenance by professional plumbers can also help prevent clogs and ensure proper drainage throughout your home or business.

Plumbing emergencies can be disruptive and stressful, often requiring immediate attention to prevent further damage. Several factors can lead to plumbing emergencies. Here are some common causes:

  • Pipe Leaks and Bursts: Corrosion, age, extreme temperatures, or high water pressure can weaken pipes, leading to leaks or bursts. This can cause water damage and flooding.
  • Clogged Drains and Toilets: Accumulation of debris, grease, hair, or foreign objects in drains and toilets can result in blockages, causing water backup and overflow.
  • Sewer Line Issues: Damaged or clogged sewer lines due to tree root intrusion, collapsed pipes, or sediment buildup can cause sewage backups, foul odors, and potential health hazards.
  • Water Heater Malfunction: Faulty water heaters can leak, overheat, or stop functioning, leading to a lack of hot water, potential scalding, or water damage.
  • Frozen Pipes: During freezing temperatures, water inside pipes can freeze, causing them to expand and potentially burst when they thaw.
  • Faulty Plumbing Fixtures: Broken or malfunctioning faucets, valves, or toilet components can result in leaks, flooding, or a loss of water supply.

Proactive measures like regular plumbing maintenance, proper insulation of pipes, and prompt repairs can help prevent plumbing emergencies. However, when emergencies do occur, it’s essential to contact a professional plumber promptly to mitigate the situation and minimize damage.

The cost of installing a garbage disposal can vary depending on several factors, including the type of disposal, labor costs in your area, and any additional plumbing modifications required. On average, the cost of installation ranges from $200 to $500.

Here’s a breakdown of potential costs:

Cost of the Disposal Unit: Garbage disposal units can range in price from $75 to $500, depending on the brand, features, and power. Higher-end models with advanced features may cost more.

Installation Labor: Hiring a professional plumber for installation is recommended to ensure proper connection and functionality. Labor costs can vary but generally range from $100 to $300.

Additional Plumbing Modifications: If your kitchen doesn’t already have a garbage disposal, additional plumbing work may be necessary. This can include installing a new electrical outlet, connecting the disposal to the drainpipe, and possibly modifying the plumbing connections under the sink. The extent of these modifications can impact the overall cost.

It’s important to consult with a licensed plumber to get an accurate estimate based on your specific requirements. They can assess your kitchen’s plumbing setup, recommend suitable disposal options, and provide a detailed cost estimate for the installation.

The minimum depth required to bury a gas line can vary depending on local building codes, regulations, and the type of gas line being installed. However, a common guideline is to bury the gas line at a depth of 12 to 18 inches (30 to 45 centimeters) below the surface. This depth helps protect the gas line from accidental damage caused by excavation or other activities.

It’s important to note that specific requirements may differ based on factors such as the type of gas being used (natural gas or propane), the location of the gas line (indoors or outdoors), and local jurisdictional regulations. In some cases, deeper burial depths may be required, especially in areas with frost lines or if the gas line is crossing certain types of property.

To ensure compliance and safety, it’s crucial to consult with a licensed professional or contact your local utility or building department for specific guidelines and regulations regarding gas line installation and burial depth in your area.

Detecting a water leak early is crucial to prevent property damage and conserve water. Here are several methods to detect a water leak:

  • Monitor Water Meter: Turn off all water sources and check the water meter. If the meter continues to move, it indicates a possible leak.
  • Visual Inspection: Look for signs of water damage, such as water stains, mold, or mildew growth, on walls, floors, or ceilings. Damp or discolored areas can indicate an underlying leak.
  • Water Bill Analysis: Monitor your water bill for any unexplained increases in usage. A significant spike in water consumption without a corresponding change in usage habits could signal a leak.
  • Listen for Sounds: Turn off all water-using appliances and listen for the sound of running water. If you hear water flowing, it may indicate a leak.
  • Dye Test: Place a few drops of food coloring in the toilet tank and wait for about 30 minutes without flushing. If the dye appears in the toilet bowl, there may be a leak in the flapper valve.
  • Use Leak Detection Devices: Utilize leak detection devices such as moisture sensors, water alarms, or smart water leak detectors that can alert you to the presence of water where it shouldn’t be.

If you suspect a water leak but are unable to locate it, it is recommended to contact a licensed plumber who specializes in leak detection. They have the expertise and tools to identify hidden leaks and offer appropriate solutions.

The lifespan of plumbing in a slab foundation can vary depending on several factors, including the quality of installation, materials used, maintenance practices, and environmental conditions. In general, plumbing systems installed in a slab foundation are designed to last for several decades.

Copper pipes, commonly used in plumbing, can have a lifespan of 50 to 70 years or more, while PEX (cross-linked polyethylene) pipes can last up to 40 to 50 years. However, these estimates are approximate and can vary based on usage patterns, water quality, and other factors.

Regular maintenance and inspections are crucial for identifying and addressing potential issues early. Signs of aging or deteriorating plumbing in a slab foundation may include leaks, reduced water pressure, discolored water, or unusual sounds in the pipes.

If you have concerns about the lifespan of plumbing in your slab foundation, it’s advisable to consult with a professional plumber who can assess the condition of your plumbing system and provide recommendations for maintenance, repairs, or replacement if necessary.

Repairing a broken pipe without digging it up can be achieved through trenchless pipe repair methods. Here are two common options:

  • Pipe Lining: Pipe lining involves inserting a flexible, resin-coated liner into the damaged pipe. The liner is inflated and adheres to the inner walls, creating a new, durable pipe within the existing one. This method is effective for fixing cracks, leaks, or small sections of damaged pipe.
  • Pipe Bursting: Pipe bursting involves inserting a new pipe into the damaged one while simultaneously fracturing the old pipe outward. This method is suitable for replacing an entire section of a pipe that is extensively damaged or collapsed.

Both techniques minimize the need for excavation by utilizing access points at either end of the pipe. They are cost-effective, time-saving, and cause minimal disruption to the surrounding landscape or property.

It’s essential to consult with a professional plumbing contractor experienced in trenchless repair methods. They can assess the extent of the pipe damage, recommend the most suitable technique, and ensure a successful repair without the need for extensive excavation.

When it comes to sewer line pipes, several materials are commonly used, each with its own advantages and considerations. One widely recognized and preferred material for sewer lines is PVC (polyvinyl chloride) pipe.

PVC pipes are known for their durability, longevity, and resistance to corrosion and chemical degradation. They have smooth interiors that allow for efficient wastewater flow and minimize the risk of clogs. PVC pipes are also lightweight, making them easier to handle and install. Additionally, PVC is cost-effective compared to other materials like cast iron or clay.

Another option is HDPE (high-density polyethylene) pipe, which is known for its flexibility, strength, and resistance to leaks. HDPE pipes are commonly used in areas with unstable soil conditions or where seismic activity is a concern.

The choice of pipe material for a sewer line depends on various factors such as soil conditions, local regulations, budget, and project requirements. It’s recommended to consult with a professional plumber or engineer who can evaluate the specific circumstances and recommend the best pipe material for your sewer line installation or replacement.

The cost of installing a shower can vary depending on several factors, including the complexity of the project, the materials used, and your location. On average, the cost to install a shower can range from $1,000 to $5,000 or more.

Here are some key cost considerations:

  • Shower Type: The type of shower you choose, such as a basic alcove shower, a walk-in shower, or a custom-designed shower, will affect the overall cost.
  • Materials: The cost of shower materials, including tiles, fixtures, showerheads, and glass enclosures, can vary significantly depending on their quality and design.
  • Plumbing Work: If significant plumbing modifications are required to install the shower, such as moving water supply lines or drains, it can increase the overall cost.
  • Labor: The cost of labor will depend on the complexity of the installation and the rates charged by plumbers or contractors in your area.

It’s recommended to obtain multiple quotes from reputable professionals to get a better understanding of the specific costs involved for your shower installation project. This allows for accurate budgeting and ensures you receive a fair price for the desired level of quality and craftsmanship.

The main difference between a commercial and traditional tankless water heater lies in their capacity and design. Here’s a breakdown:

  • Capacity: Commercial tankless water heaters are specifically designed to meet the high-demand requirements of commercial establishments, such as restaurants, hotels, or large office buildings. They have a higher flow rate and can supply hot water to multiple outlets simultaneously. Traditional tankless water heaters, on the other hand, are typically designed for residential use, serving smaller households with lower hot water demands.
  • Size and Design: Commercial tankless water heaters are larger in size and have a more robust construction to handle the higher demand and continuous operation. They often require professional installation and may include advanced features like modulating gas valves for precise temperature control. Traditional tankless water heaters are smaller and more compact, suitable for installation in residential spaces.
  • Applications: Commercial tankless water heaters are commonly used in commercial settings where a continuous and reliable supply of hot water is critical, such as hotels, restaurants, or hospitals. Traditional tankless water heaters are ideal for residential applications, providing on-demand hot water for showers, faucets, and appliances.

It’s important to select the appropriate type of tankless water heater based on your specific needs, taking into account the hot water demand and intended application to ensure optimal performance and efficiency.

The best water filter for a home depends on various factors, including the specific water quality concerns, budget, and personal preferences. Here are some popular types of water filters commonly used for home use:

  • Reverse Osmosis (RO) System: Effective in removing a wide range of contaminants, including heavy metals, chemicals, and microorganisms. RO systems typically have multiple filtration stages.
  • Activated Carbon Filters: Great for removing chlorine, odors, and improving taste. They are available in various forms, such as pitcher filters, faucet-mounted filters, and whole-house systems.
  • UV Water Purifiers: Ideal for eliminating bacteria, viruses, and other harmful microorganisms from the water. UV purifiers work with a combination of other filters for complete water purification.
  • Gravity Water Filters: Convenient and portable, these filters use gravity to pass water through multiple filtration media, removing impurities.
  • Whole House Water Filters: Installed at the main water supply point, these filters treat all water used in the house, providing comprehensive filtration.

To determine the best water filter for your home, it’s crucial to get your water tested and identify the specific contaminants you want to address. Additionally, consider factors like maintenance, filter replacement costs, and the flow rate of the filter system. Consulting with a water treatment specialist can help you choose the most suitable water filter to meet your needs and provide safe, clean drinking water for your household.

The lifespan of a water heater can vary depending on factors such as its type, quality, maintenance, and usage. On average, traditional tank-style water heaters can last between 8 to 12 years, while tankless water heaters can last up to 20 years or more. However, it’s important to consider the following indicators to determine when a water heater should be replaced:

  • Age: If your water heater is approaching or surpassing its expected lifespan, it may be wise to consider a replacement, even if it’s still functioning.
  • Efficiency: As water heaters age, their efficiency tends to decline. If you notice a significant increase in your energy bills or if the heater struggles to provide consistent hot water, it may be time for a replacement.
  • Repairs and Maintenance: Frequent repairs or recurring issues can be a sign of an aging water heater. If the cost of repairs becomes prohibitive, it may be more cost-effective to invest in a new unit.
  • Water Quality: If your water heater is causing issues such as rust-colored water or sediment buildup, it could indicate deterioration of the tank and the need for a replacement.

Regular maintenance and inspections by a professional plumber can help determine the condition of your water heater and provide guidance on when it’s best to replace it. Ultimately, it’s essential to weigh the cost of potential repairs, energy efficiency, and the age of the unit when deciding whether to replace a water heater.

When it comes to the most reliable brand of water softeners, several reputable manufacturers stand out in the industry. While individual experiences and preferences may vary, here are a few widely recognized and reliable brands:

  • Fleck: Fleck is a well-known brand that offers a range of dependable water softeners. They are known for their durable control valves and efficient performance.
  • Culligan: Culligan is a trusted name in water treatment and offers reliable water softeners with advanced features and excellent customer support.
  • Kinetico: Kinetico is known for its innovative and efficient water softening systems. They utilize non-electric designs and dual-tank systems for uninterrupted soft water supply.
  • Morton: Morton is a popular brand that offers reliable and affordable water softeners. They provide a range of models suitable for different household sizes and water hardness levels.
  • GE Appliances: GE Appliances manufactures reliable water softeners with user-friendly controls and efficient water softening capabilities.

It’s important to consider factors such as water hardness levels, system size, regeneration process, warranty, and local dealer support when selecting a water softener. Consulting with a water treatment specialist can help you identify the most reliable brand and model that meets your specific needs and provides long-lasting and efficient water softening.



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    Ron Abrahamsen
    I am a general contractor and have been working with Matt and his team for about a year. They are prompt about their schedule, They do nice neat work, he knows the plumbing business well, and their pricing is very fair. I highly recommend them. On this project they really did go above and beyond what was expected of them.
    Anthony Scozzafava
    Bryan installed a hot water heater and a laundry sink and some pvc drainage from the sink replacing galvanized pipe and a kitchen faucet. He worked well and everything seems to be working properly. He was polite and answered all our questions. Cleaned up after his work as well.
    Diana Browne
    Easy to get an appointment for service. Pleasant to deal with with great communication. The technician was prompt - clean - efficient and knowledgeable - my problem was corrected in one visit. I would definitely use them again I highly recommend Above and Beyond Plumbing for all your plumbing needs
    Fast and knowledgeable
    Eliot Mann
    Above and Beyond Plumbing and Heating team replaced my old Rheem Water heater on a next day as an Emergency service. Job was done on time, professionally, w/o any issues or delays. I would highly recommend this team to anyone, who has a Plumbing/Heating project. Thank you Brian and Anthony!
    Fran Byrnes-Spray
    Repairs done on sump pump. Excellent service. Tara at office super good at her job. A dependable company
    Jeffrey James
    Great team - from making the appointment to the finished install - everyone at Above and Beyond have been courteous, knowledgeable and ready to help!
    Steve M
    Prompt and very professional. Reasonable cost also.
    Stephen Maidment
    I am delighted to recommend Above and Beyond to anyone seeking prompt, professional and excellent plumbing services. I sought help on Day 1 for a non-working boiler. Tad visited on Day 2, identified the problem and ordered the malfunctioning component. On Day 3 the job was completed with minimum fuss and the boiler was then fully serviced. I was kept informed throughout the work and I was truly delighted with the results. Well done, and thankyou.Steve Maidment
    Jim Vielee
    Very professional and knowledgeable staff.
    Maria Peppard
    We have been using Above and Beyond Plumbing at our house and highly recommend their services. They have come for routine work and emergencies Very professional and knowledgeable Plumbers
    tony herrera
    Always prompt, professional and a hassle-free experience. Matt is the best. Highly recommend
    Vijay Balasubramanian
    Had Above and Beyond install a sump pump. The technician was very thorough and completed a very clean job. The price was reasonable too. Would recommend them for any work.
    Technicians were timely, professional, pleasant and did an excellent job. I would not hesitate to recommend. Very satisfied customer!
    Dipa Patel
    THE Best plumbing company I have ever had the pleasure of using. They are considerate, knowledgeable, experienced and expert at all they do! Very reasonable price for the services they provide.
    Dorothy Schotz
    I would highly recommend Above and Beyond Plumbing and Heating. I have used them quite a few times and they are alwaysreliable. always do a fine job , and give you a time frame for their arrival, so they're never late!
    Laura Martin
    Great job! They put in a new water heater. Very professional.
    Gaynell Schettino
    Above & Beyond recently replaced our water heater. The quotation process was fast and easy, and they were able to come out quickly. The crew was great and we are super happy with our decision to go with Above & Beyond. Thanks!!
    robert domenick
    Friendly service and on time
    Anish Gupta
    Matt was very responsive & sorted all my queries.Greg is an excellent craftsman .. worked diligently, very efficiently & professionally. Very good communication skills as well . He went above & beyond to do exceptionally neat workI am highly satisfied
    Francine Freda
    A stress free experience. Professional, friendly, quick and clean. A pleasure to work with!
    Tony Chien
    I needed valves replaced in my bathroom showers and needed a new water softener machine and called Above and Beyond Plumbing and Heating to help. They did an excellent job. Professional, courteous and fixed everything I needed them for. Highly recommend them.
    Steven Mathews
    Amazing service, customer experience, and reliability. We had an issue with noise from baseboard radiators and not only one person, but two, came to evaluate the problem and get it fixed for us quickly and effectively. Couldn’t recommend Matt and his team more!
    John iaco
    ‘Above and Beyond’ plumbing serviced my home for the first time. Plumber Matt was knowledgeable, professional and on time. They stuck to their price quote. 2 other plumbing services had much higher quotes. I’m sticking with Above and Beyond!
    Teddy Constandelis
    Very professional and very pleasant people Answered all my questions were very neat and would definitely use them again
    Carla Franzin
    Matt and his crew at Above and Beyond Plumbing are trustworthy, honest, and my go to people whenever I have a plumbing issue. They stand by their work too. They are always responsive and the technicians are all respectable, polite and knowledgeable. I would highly recommend them.
    These guys are great! Always on time, always pleasant, always capable. They’ve done everything from simple sink and drain repairs to complex stuff like extending a gas line for a fire pit and grill.Update: They also recently installed a gas boiler as we converted from oil heat. I priced many different businesses and they came in at a fair price. I trust these guys for EVERYTHING!
    Great service and very responsive
    Luca Sopranzetti
    We used Matt several times in the past few years, from small jobs like installing an external faucet, to installing a water softener, changing our electric to gas water heather, and most recently installing new baseboard heaters. Quality has been always excellent, pricing fair, and great work overall! Highly recommended!
    Jared Banks
    Matt and his deal have taken care of multiple problems for my home, some big and some small, but have always been on time, friendly and fair. Great company!
    Asheesh Gupta
    They did a great job in fixing the problem.
    W Hook
    I hired them to replace a sewage basin lid and they were very professional. They explained everything step by step, were extremely neat and the quality of work was excellent.
    M Elias
    Always a pleasure to work with Matt and his team. Trust them implicitly!
    Nancy Evans
    Great service and wonderful experience. Couldn't have been any more helpful. Thanks.
    Lauri Schmitt
    Excellent Service
    Rob Sienrukos
    They installed a new boiler for me. They did excellent work at a very fair price.
    John Lyng
    Pleasure to do business with. Hope we don't have to but wouldn't hesitate to call them if necessary
    Honest, punctual, and very courteous.
    Francis Mastrangelo
    Professional, efficient, personable and meticulous are just some of the adjectives to describe my first experience with Above and Beyond Plumbing and Heating and Matt, the technician that did the work. They replaced my leaking water heater within 18 hours of my call and it couldn't have been easier on my part. Highly recommend.
    helene schimeneck
    The technician was polite, respectful, knowledgeable and very helpful.I will definitely use Above and Beyond again
    Laura Salamone
    Great service
    Raymond Bonanno
    Everything as expected will continue to use them in the future
    Big Juan WeDemBoyz
    Very prompt service, highly professional and price was very reasonable for all the work done. Highly recommend!
    Anna Wu
    Above and Beyond Plumbing and Heating are very responsive. Always kind and friendly. I truly appreciate their response time as well as the amazing quality of work.
    Arnold Harrison
    I made an appointment to have my water line shutoff, which was leaking, replaced. They gave me a date for the following day. Then a few hours later they called me to say one of their technicians was freed up. So, they sent him over (same day) and fixed it. Very impressive. On top of this, the young lady I dealt with in their office was super friendly and cooperative
    Anthony Semren
    I hired Above and Beyond to install a water softener. Everything from getting a quote to the service was professional. Happy I chose them and would highly recommend.
    chhaya upadhyay
    We had a great experience with Above and Beyond plumbing. As per their name Matt went above and beyond to work on our plumbing issue. Thank you Matt. We will always be contacting you for all our plumbing needs.
    Edward Alstrom
    They do everything right!
    Ahmed Hassan
    I had a leak on the main line to the house. Above and Beyond were able to diagnose the problem and coordinate all the needed parties to successfully dig up the pipe and fix it. They were able to put everything back as if they were never there. They also diagnosed and fixed a shower leak in the same visit.
    Robert Van Schepen
    We were very pleased with the job done by Above and Beyond in replacing our hot water heater. Matt was very nice, very professional and did a great job in a timely manner. I would not hesitate to call them again and I would highly recommend this company to others
    Les Milner
    Had a Moen motion sense kitchen faucet installed but wasn't working. Called Above and Beyond who installed the replacement parts Moen sent and after a lengthy troubleshooting effort he found the problem and got it working. Thanks Matt for not giving up.
    Eric Paulen
    Matt came in, told me it would take about an hour. It took less than a half hour, and the job was done and fixed.
    Lee H
    Efficient, knowledgeable, and personable. Highly recommend!!
    Vincent Belcastro
    This company did a great job and were as clean as they could be. They were punctual and fair.
    Lauren Dunn
    Matt and Tiffany from Above and Beyond were so very helpful to us. We discovered a gas leak from our boiler one evening (well after office hours) I called, spoke to Tiffany and she was able to squeeze us in the very next day. Matt arrived at our home on time and fixed the issue in no time. We will be using them for all of our plumbing issues going forward!
    Ying-I Chang
    Mike is professional and patiently remove the old faucets and replaced with new ones in timely fashion….
    Everything about Above and Beyond Plumbing is over the top fabulous! And if you get the owner, Matt, as your plumber, its even more win-win! Matt loves what he does, is a pleasure to work with and truly knows his stuff!
    leah symons
    You can always count on Above & Beyond! Michael always does excellent work and leaves the house spotless!
    Charles Villaluz
    2 failed sump pumps, 2 inches of water in my basement. Not a good time. Above & Beyond showed up the same day worked for hours and replaced the pumps and got the water out. I've used them for several jobs and will continue to do so. Always friendly, prompt, professional, knowledgeable and excellent at what they do.
    E L
    They have a great person handling the administrative stuff and the plumbing project is perfect. They are patient, friendly, and priced right ~ Thank you Matt!!
    Brian Groelly
    Matt and his staff, office included, are "Above and Beyond" the rest. I discovered a leak under my kitchen sink where my dishwasher connected to the main pipe on this past Thursday. I was unable to use the sink or dishwasher, and had family visiting for the weekend. I called Above & Beyond and they were able to get someone out that afternoon. Upon inspection, it turns out that my "leak" was a secondary problem that was the result of a crack in the drain above. I'm speculating that most plumbers would have just fixed it, billed me, and left. They spent the time to inspect everything and discover the leak. Bad news is I had a custom sink and the replacement part would have to be ordered. Matt was not only able to find the replacement part on a 10 year old custom sink, but had it expedited next day and my sink fixed before company arrived that Friday night. We were so pleased with them, my wife had them upgrade 2 faucets this week, something she has been wanting to do for a while. The work was impeccable and the cost was more than fair. Great company, can't recommend them enough.
    Rob DaCosta
    These guys are like Franks Hot Sauce, we put them on everything! 🤣DaCosta Construction and Above and Beyond plumbing have been working together in the Montville, Pinebrook area for at least 10 years now. When confronted with technical plumbing issues we count on Above and Beyond to see us through. Looking forward to another 10 years with them on our team.
    Caryl Cozin
    Seller needed assistance w/tub not draining properly…technician arrived in a matter of hrs to correct the problem.
    Bader Farm LLC
    They're the best always on time reasonable.
    Alan Rubin
    They are very professional, knowledgeable and professional
    Anthony Gaeta
    A+ Service and Quality execution. Above and Beyond is exactly that. They do outstanding work and are very reasonably priced. Would highly recommend.
    Mark Benedetto
    Matt was awesome! The job was to replace an under the sink reverse osmosis system, and replace the kitchen sink faucet. He did both quickly and perfectly! He charged me less than what he estimated the job to be. But most impressive was that his estimate was almost 50% less than another estimate I received from a large HVAC, plumbing, and electrical company! I highly recommend Above and Beyond!
    eliot manchini
    Mike and Brian did a very good job at my house. They replaced my old vanity with the new one at no time. Job was done professionally and on time. I will definitely use this company again for my other projects. Hire them!
    Debra LaMotta
    Above and Beyond is certainly an appropriate name. I use then often with an home and a business and each and every time I contact them they are professional, responsive and the quality of the work is outstanding. Matt the owner is always very pleasant and no matter what day or time gets right back to you. And it’s never a no that he can’t come or help! His caliber of staff is inline with him and his company values. I wish every company I deal with held their standards to those of this company. Everyone should model themselves after them! 5 stars but wish I could give them 10!
    Aubrey Scala
    Middle of labor day weekend our water heater went kaput! Ugh! Never worried- just requested a visit from Above & Beyond and they did just that! Within an hour or so, the crew arrived and did a great job from removal to installation to testing. Later same day, realized we had gotten a defective heating element and they came back right away, again, on a holiday weekend! Replaced broken part and we’re so happy! Then they came back during the week to fix faucets blocked up with calcium deposits.
    Nina Jacobs
    Matt, Taylor, and all the rest of the employees literally go above and beyond. This time we had a mysterious water leak under our carpet in our concrete slab townhouse.They sussed it out and recommended Water Leak Detection come to find the culprit. Once that was done, Matt came again and explained exactly what needed to be done. The pipe that went to nowhere needed to go outside of the townhouse to drain. Yet another of many Hovnanian construction debacles.Their estimate was quick and reasonable and they managed to come and do the work within 2 days.As always, we depend on About and Beyond for reliable and reasonable work done well.We absolutely highly recommend this company.
    Rachel Lin
    Our community manager recommended this plumbing service for replacing the hot water heater. Their price is reasonable and Taylor in the office is very helpful and pleasant to work with. The job was done professionally. I will call them for other jobs in the future.
    Robert Ripp
    Above and Beyond installed a new furnace in our home. They did a terrific job were responsive during the entire process. Matt and his crew did a great job
    Elisa Custode
    Above & Beyond saved the day! Hot water heater began heavily spilling water on a Friday night. They responded quickly to this emergency. Also came out the next day with the replacement. Everyone that I spoke to were very respectful and did a great job!
    get ram
    I recently had a water heater installation done by Above and Beyond Plumbing and Heating LLC company, and I am beyond impressed with their excellent work. From start to finish, they displayed qualities that I truly appreciate in a service provider.The installation was executed with meticulous attention to detail. The technicians(Matt and Mike) ensured that everything was set up perfectly. Not only did I receive top-notch service, but it also came at a very reasonable price. In terms of quality versus cost, this company definitely delivers exceptional value. Both Matt and Mike conducted themselves in a highly professional manner throughout the entire process.Right from the initial inquiry, their responsiveness stood out. They promptly answered my questions and provided a detailed estimate. Even after the installation, they were available to address any post-installation queries I had. It's reassuring to know they are committed to customer satisfaction even after the job is done. They arrived on the scheduled installation day right on time as promised.Overall, I'm extremely satisfied with the water heater installation service provided by this company. They have raised the bar when it comes to customer service. If you're in need of any plumbing services, I highly recommend giving them a call. Thank you for a job well done!
    Sue D
    Above and Beyond...probably one the best run, most courteous local businesses in our area. Matt runs a professional and timely operation. Don't hesitate to call!!
    Judy B
    Such a good experience! On-time, respectful of property, very clean work, fair pricing and thorough check before leaving. Will definitely call them again!
    Karen Pilarz
    Very professional. Excellent experience starting with Taylor in the office through to the person doing the work. I highly recommend.
    Thomas Borzeka
    The Above and Beyond team has been a pleasure to work with. They are extremely responsive, fair with their pricing and provide quality workmanship. I highly reccomend them.
    Al Paganelli
    Installation of a new water heater was done quickly and professionally by Matt and Anthony. They started the job on time and cleaned up spotlessly. I would recommend this company with no reservations.
    Michael Boos
    Mike and Bryan came in and got the job done! They were fast, clean, quiet and left no trace of even being in the house! I would highly recommend having Above and Beyond doing the necessary work for any job needed! It was a pleasure working with them...
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